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4.16. OpticBook A300 vs A300 Plus vs A300M with K1000

Last Updated: May 2024

Applies to: Kurzweil 1000 v14, Windows 10 and the OpticBook A300 scanner

Problem:

A user has a device that looks like an OpticBook A300 Plus: https://plustek.com/us/products/book-scanners/opticbook-a300-plus/

The drivers for the A300 Plus are installed, but the scanner isn’t working -- not within K1000 or Windows.

Reason:

Is the scanner several years old?

If that's the case, it's most likely not the newer A300 Plus model and instead the older A300 (non-Plus) model.

Solution:

1. Uninstall the OpticBook A300 Plus drivers and related software.
2. Go here and search for the older A300 (non-Plus) drivers to download: https://plustek.com/us/support/drivers-and-downloads.php
3. In the field "Please enter product model" on the above website, enter 'A300' and search. That will bring you to a download page to download those drivers.
4. Install the regular A300 drivers.
5. Also verify the scanner's lock switch (underneath the scanner) is set to unlocked.
6. Restart the computer and make sure to select the A300 Twain driver as the Scanner Source within K1000's Scanner Settings.

K1000 v14 has been tested to work with the A300 on Windows 10, using the A300 drivers. 

 

Knowledge Tags

OpticBook A300  /  Scanners  /  Plustek  /