HomeKurzweil 3000 (K3000)Kurzweil 3000 Subscription - Web LicenseGeneral Info: Whitelisting K3000; email, proxy, firewall exceptions (Web License, kurzweil3000.com, Read the Web)

2.3. General Info: Whitelisting K3000; email, proxy, firewall exceptions (Web License, kurzweil3000.com, Read the Web)

Applies to Versions: Kurzweil 3000 Subscription/Web License, kurzweil3000.com, Read the Web

Last Updated: Arpil 2020

General Info:

Depending on network security, you may run into authentication, connectivity or usability issues with the following components:

 Kurzweil 3000 installed desktop app for Win or Mac

 Read the Web extension for Chrome/Firefox

 kurzweil3000.com website

 Receiving password reset emails or emails from our support dept.

This may include issues with saving files to the Universal Library from the installed app, the installed app failing to authenticate, or the Read the Web not functioning properly.

Whitelist:

kurzweil3000.com

fireflybykurzweil.com

kurzweiledu.com

*@kurzweiledu.com

If your network security app cannot whitelist URLs, you can consider whitelisting the following IP ranges:

64.9.219.224/27
64.9.222.160/27
50.238.167.160/27 
12.130.232.96/28
63.241.194.16/28
63.241.250.128/27
12.233.124.160/27

This article should have the most up-to-date IP ranges:  https://lazcommunity.force.com/knowledgebase/s/article/whitelist

Kurzweil 3000 uses HTTPS for authentication purposes, TCP Port 443.

Some proxy server configurations use an "HTTPS" middle man encryption. You may also need to make an exception for our services in that.

Read the Web

We've observed an issue with Read the Web on some networks (usually implementing a proxy server where exceptions are not made properly), where if you start reading it will "kick you out" of the extension. As a workaround, if you open up a web browser tab (recommended using IE for Windows) separately and log into kurzweil3000.com with your account and keep that tab active/minimized, in Firefox or Chrome you can use the Read the Web extension without being kicked out.


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