HomeKurzweil 3000 (K3000)Scanner Troubleshooting & InformationHP OfficeJet 8720 Troubleshooting

4.16. HP OfficeJet 8720 Troubleshooting

Last Updated: Aug 2022

Applies to: Kurzweil 3000 and Kurzweil 1000



The HP OfficeJet 8720 scanner may not scan properly within Kurzweil 3000 (K3000) or Kurzweil 1000 (K1000).



Check to make sure you have the latest drivers installed for the scanner model from the manufacturer and that the scanner functions and scans outside of K3000/K1000 with its native software (e.g. the HP Scan app).

Next, within K3000/K1000 initialize driver in the attached pictured.

In K3000 to do this, go to Scan > Scanner Setup > Select Scanner > select the driver HP OfficeJet 8720 (Net) (WIA)

In K1000 to do this, go to Settings > Scanning > Scanner Source > select the driver HP OfficeJet 8720 (Net) (WIA) > then go to Settings > Save Settings as default

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