Home → Kurzweil 1000 (K1000) → Kurzweil 1000: Troubleshooting → Missing System Code

2.14. Missing System Code

Problem:

System Code is missing on the Phone registration screen for K1000.

Troubleshooting:

1. Check System Date/Time and make sure it's correct.

2. Try using "Run as Admin"

3. Check to see if %Public% has a Documents folder, if it does not add this folder.

K1000 writes an install date in C:\Users\Public\Documents\KESI\K1000 directory. This directory will contain a file named 'install' which contains a date/time. If the above directory is missing, it cannot write there.

If after verifying/checking all of the above and you still do not have a system code:

Uninstall K1000 along with the registry entries and try installing again after steps 1-3.

Knowledge Tags

Registration  /