Home → Kurzweil 3000 (K3000)
Kurzweil 3000 (K3000)
Technical information and troubleshooting solutions for Kurzweil 3000 software products. If encounter a problem or malfunction with Kurzweil 3000, look here for a possible fix.
- 1. Kurzweil 3000 (General)
- 1.1. Kurzweil Education Supported Products Policy
- 1.2. Read the Web, installation and troubleshooting (Chrome/Edge/Firefox)
- 1.3. Read the Web missing from Chrome
- 1.4. Read the Web: Google Docs compatibility
- 1.5. Missing Acapela Voices in Kurzweil 3000 v16
- 1.6. Problems accessing Bookshare
- 1.7. FAQ: Read the Web, LMS and Online Testing Compatibility
- 1.8. Troubleshooting: Accuplacer and Read the Web
- 1.9. Error: Kurzweil 3000 has quit unexpectedly (Mac)
- 1.10. Error: K3000.app cannot be opened because it's from an unidentified developer
- 1.11. General Information: Microsoft Surface Support
- 1.12. General Info: Installing more than one version of the Kurzweil software?
- 1.13. General Information: Keyboard Shortcut Commands (Win)
- 1.14. General Information: Windows 8/10/11, Mac OS X compatibility
- 1.15. General Information: Mobile and tablet device compatibility
- 1.16. General Information: Kindle format is not supported
- 1.17. Video guides, including installation and web license/subscription overview
- 1.18. Guide: How to open PDF files
- 1.19. Guide: How to disable Automatic Updates (Win)
- 1.20. Guide: Registering Kurzweil 3000 (Win/Mac)
- 1.21. Guide: General tips for downloading K3000
- 1.22. Guide: Resolving issues downloading Kurzweil using Internet Explorer or Edge
- 1.23. Guide: K3Automater Information & Troubleshooting (Win)
- 1.24. Guide: MSI Deployment & Remote Installation - K3000 v15 (Win)
- 1.25. Guide: MSI Deployment & Remote Installation - K3000 v14 (Win)
- 1.26. Kurzweil 3000 patch MSI silent install instructions (Win)
- 1.27. Guide: MSI Deployment & Remote Installation - K3000 v13 (Win)
- 1.28. Guide: How to access Reading A-Z books for Kurzweil
- 1.29. Guide: Updating/Patching Kurzweil 3000 (Win)
- 1.30. Guide: Saving a Kurzweil 3000 document as PDF
- 1.31. Guide: Using Google Drive with Kurzweil 3000
- 1.32. Upgrading Windows may revert K1000/K3000 to a demo
- 1.33. Updating Windows may cause the Acapela voices to be unavailable
- 1.34. Guide: KESI Virtual Printer Information & Troubleshooting (Win)
- 1.35. Error: 1310 during installation (AcaTTS.dll and Webroot SecureAnywhere)
- 1.36. Error: 1721 during uninstallation
- 1.37. Error: 1722 during installation
- 1.38. Error: 1402
- 1.39. Error: CMp3FormatInfo:ParseDescription
- 1.40. Error: Failure when attempting to create an MP3 audio file (Win)
- 1.41. HTTP status 404 error when attempting to log into K3000 v11 Web License
- 1.42. IntelliTools acquired by AbleNet
- 1.43. Is there a VPAT for K3000 and Kurzweil3000.com?
- 1.44. Limited User Accounts may require "Write" access for K3000 (Win)
- 1.45. Languages not supported through OCR
- 1.46. Automatically logged out of Read the Web extension
- 1.47. Error: Cannot load or initialize TTS voice message after opening K3000
- 1.48. How to use legacy K3000 VoiceWare voices with K3000 v15 (or later)
- 1.49. Dragon Naturally Speaking compatibility info
- 1.50. “Access Denied” or "Login has failed" or "Object Error" on login to K3000 Web Licence Win/Mac app
- 1.51. Guide: OneDrive integration with Kurzweil 3000 Mac
- 1.52. Guide: MSI Deployment + Remote Installation - K3000 v16 (Win)
- 1.53. FAQ: Kurzweil3000.com Usage Reports
- 1.54. K3000 French Documentation and Guides
- 1.55. "Error 1606. Could not access network location \KESI." during install
- 1.56. Tech Tools
- 1.57. Disable Prompt for Resume Reading (Win)
- 1.58. No Session ID to Keep Alive (0); session idle timeouts (Win)
- 1.59. Key not valid in specified state error
- 1.60. CLTFSGTFLERR error when opening file from Universal Library
- 1.61. Error: can't be opened because Apple cannot check it for malicious software
- 1.62. Text/Sticky notes are hidden after exiting a document (kurzweil3000.com)
- 1.63. Guide: MSI Deployment + Remote Installation - K3000 v20 (Win)
- 1.64. Guide: MSI Deployment + Remote Installation - K3000 v22 (Win)
- 1.65. Slow uploading/failure errors of files to kurzweil3000.com / Universal Library (Uploader app)
- 1.66. How to emphasize existing OCR for improved text recognition of PDF/KES files
- 1.67. Read the Web compatibility with LMS and Proctoring apps
- 1.68. Duplicating Lock Features across multiple installs (Win)
- 1.69. Read the Web - Standalone vs Web License Subscription, how TTS is handled
- 1.70. Do ATITesting.com and BoardVitals.com work with Read the Web?
- 2. Kurzweil 3000 Subscription - Web License
- 2.1. General Information: What document formats are compatible with Kurzweil 3000 and kurzweil3000.com?
- 2.2. General Information: Login authentication method, details
- 2.3. General Info: Whitelisting K3000; email, proxy, firewall exceptions (Web License, kurzweil3000.com, Read the Web)
- 2.4. General Information: Is there a limit to the kurzweil3000.com web-based storage?
- 2.5. General Information: Will kurzweil3000.com work on my mobile device or tablet?
- 2.6. General Information: Is there accessibility support for user management? (Kurzweil3000.com))
- 2.7. FAQ: K3000 Offline Mode (Win/Mac)
- 2.8. Guide: Distributing content using the universal web library
- 2.9. Guide: Creating Students, Teachers, Teams
- 2.10. Guide: Universal Library File Upload Utility, how to upload files to the UL in bulk, ULUploader / Uploader (Win/Mac)
- 2.11. Guide: How to add Home Screen shortcut on iPad/iPhone
- 2.12. Safari v12+ - Not reading content in kurzweil3000.com
- 2.13. How to use Read the Web and K3000 with Respondus, FAQ
- 2.14. tTranslate: Myanmar (Burmese) characters are not displayed correctly
- 2.15. Error: Cannot access an uploaded file via firefly
- 2.16. Error: File could not be deleted in Universal Library
- 2.17. Error "Data is invalid" & "Cannot open requested item"
- 2.18. Error: Sign In with Google/Microsoft - Not authorized for access to Kurzweil 3000 via Google/Microsoft
- 2.19. Text notes not displaying in web app
- 2.20. Web app keyboard shortcuts
- 2.21. Kurzweil3000.com - Speech to Text and punctuation issue
- 2.22. Single Sign On (SSO) Solutions
- 2.23. Password reset and account activation emails not working or going to SPAM
- 3. Kurzweil 3000 Network
- 3.1. General Information: Can the Kurzweil 3000 Network Server be hosted on a client machine?
- 3.2. Guide: How to migrate Kurzweil 3000 Network to another server
- 3.3. General Information: How to import a list of students from a .txt file
- 3.4. General Information: Moving the "Users" Data to another server
- 3.5. Guide: Loading K3000 Network Licenses on a Virtual Server
- 3.6. General Information: License-to-Go and Remote License-to-Go
- 3.7. Guide: Running a report using the Kurzweil 3000 Network Administrator
- 3.8. Error 102 - The license-to-go could not be validated
- 3.9. Error during uninstall of K3000 Network Server Engine
- 4. Scanner Troubleshooting & Information
- 4.1. General Information: Kurzweil Scanner Compatibility and Information (Win/Mac)
- 4.2. General Information: Scanning recommendations
- 4.3. General Information: Scanner setting changes that fix most scanner issues (Win/Mac)
- 4.4. General Information: Scanner Configuration (ScanConf.exe) FAQ (Win)
- 4.5. General: Updated TwainInterface.ocx - scanner troubleshooting settings file fix (Win)
- 4.6. Error: Scan function inaccessible after registration (Win/Mac)
- 4.7. Error: Unable to Initialize Scanner
- 4.8. Scanner incompatibility
- 4.9. Configuration: Brother Scanners
- 4.10. Configuration: Canon Scanners
- 4.11. Configuration: Dell Scanners
- 4.12. Configuration: Epson Scanners
- 4.13. Configuration: Fujitsu Scanners
- 4.14. Configuration: HP/Hewlett Packard Scanners
- 4.15. Configuration: Xerox Scanners
- 4.16. HP OfficeJet 8720 Troubleshooting
- 4.17. Xerox Workcenter 6515 Troubleshooting
- 4.18. Brother DCP L2540DW Troubleshooting
- 4.19. Canon DR-C225 Troubleshooting
- 4.20. OpticPro A320 Troubleshooting
- 4.21. HP ScanJet Pro 3000 s3 Troubleshooting